Privacy policy

General provisions

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This privacy policy (hereinafter - Privacy Policy) is intended to understand what data UAB SADERA, legal entity code 304433404, J. Korfo st. 15, Parudaminys, Vilnius district, 13224 (hereinafter - the Service Provider), collected on the website www.betterfood.lt  (hereinafter - the Website), why they are collected and what is done with them.

It is considered that the customer familiarizes himself with and expresses his consent to comply with the Privacy Policy when he visits the website or visits the social network accounts of betterfood.lt.

When processing your personal data, the Service Provider complies with the Law on Legal Protection of Personal Data of the Republic of Lithuania, from 2018. May 25 – General data protection regulation no. 2016/679 (hereinafter - GDPR) and other directly applicable legal acts regulating the protection of personal data.
Data transmission over the Internet is inherently insecure and we cannot guarantee the security of data transmission over Internet networks.

 

Personal data

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Personal data includes the customer's first and last name, e-mail address. e-mail address, telephone number, delivery address, IP address, billing data (bank account number, payment method, etc.), purchase history, VAT invoice details, information about failed payments, browsing history on the website page and other with the conclusion of the contract and execution-related information.

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Purposes of data processing and storage period

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The service provider collects the customer's personal data for the following stated purposes:

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1. For registration purposes - name, surname, e-mail mail address. This personal data is stored for 5 years after your last purchase on our website.

 

2. For the purposes of concluding and executing the contract - name, surname, e-mail postal address, mobile phone number, product delivery address, product/service payment data (bank account number, payment method, etc.), purchase history (purchased goods, price, etc.), other information related to the conclusion and execution of the contract. This personal data is processed and stored for 5 years from your last purchase on our website.

3. For direct marketing purposes - name, surname, e-mail e-mail address, telephone number and information about your computer and about your visits and use of the website, including your IP address, time and date of connection to the website. For the purpose of direct marketing, the Service Provider processes your data in order to contact you and notify you of news and other information about the goods and/or offers offered by the Service Provider, etc., by sending you e-mail messages. by post Each time a direct marketing message is sent, you will be given the opportunity to opt out of direct marketing messages by notifying the specified e-mail address. by mail or by other methods specified in this privacy policy. For the legitimate interest of the service provider, your personal data will be processed for 5 years from the last active actions performed on the website (login, registration and/or other active actions).

 

Data recipients​

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We may disclose information about you to our employees, managers, intermediaries, suppliers or subcontractors if it is reasonably necessary for those purposes, e.g. financial transactions related to the purchase of goods on the website may be processed by our payment service providers, we may transfer your personal data to others to provide specific services for service providers, for example, website hosting service providers, courier services, servers and their maintenance service providers, e-mail for mail service providers, etc.​

We may also disclose information about you (except as provided in this Privacy Policy, we do not provide your personal data to any third parties):

- if we are required to do so by law;

- in order to defend your rights or interests (including providing your data to third parties in order to collect your debts to us).

Service provider customer rights​

 

You have the right:​

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1. Submit a written request to us to provide you with information on whether data related to you is being processed, and if such data is being processed, you have the right to access your personal data and the following information: purposes of data processing; categories of relevant personal data; data recipients or categories of data recipients to whom your personal data has been or will be disclosed; where possible, the expected period of retention of personal data or, if not possible, the criteria used to determine that period;
  1.2. Demand correction of inaccurate or incomplete personal data related to you;
  1.3. Demand that we delete your personal data. Nevertheless, this right is not absolute and can be justified when there is at least one of the following reasons: the personal data are no longer necessary to achieve the purposes for which they were collected or otherwise processed; You have decided to withdraw your consent to process your personal data, when your personal data is processed exclusively on the basis of consent and there is no other basis for processing your personal data; Your personal data was processed illegally; Your data must be deleted when we are required to do so;
  1.4. Withdraw your consent to process your personal data, when personal data is processed exclusively on the basis of your consent;
  1.5. Request that we forward your processed personal data to another data controller, when this is technically possible;
  1.6. Submit a complaint to us or the State Data Protection Inspectorate if you believe that your rights as a subject of personal data have been and/or may be violated.

Third party websites

Our website may contain links to other websites. We are not responsible for the privacy policy and its implementation on third-party websites.​

 

Customer responsibility

You are responsible for ensuring that the data you provide to us is accurate, correct and complete. If the data provided by you changes, you must immediately inform us about it by changing the relevant data in the registration form or, if the data is not specified in the registration form, by informing us about it by e-mail. In no case will we be liable for any damage caused to you due to the fact that you have provided incorrect or incomplete personal data or have not informed us when they have changed.

 

Changes to the Privacy Policy

We may update or change this Privacy Policy at any time. Such updated or modified Privacy Policy will be effective upon its posting on our Website. If significant changes to the Privacy Policy are made, we will notify you on the Website. Nevertheless, you should check this page from time to time to ensure that you are satisfied with the current version of the Privacy Policy.

 

Contact information

If you have any questions regarding the terms of this Privacy Policy, please contact us at the contact details below:

SADERA UAB
Company code: 304433404
Address: J. Korfo str. 15, Parudaminys, Vilnius district, 13224
email e-mail: info@betterfood.lt